Privacy Policy – Total Extensions

Information we collect

We collect information from you when you register on this site, place an order, enter a contest,
respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may need to ask you for your name, email address, mailing
address, phone number, credit card information or other information. You may, however, visit
our site anonymously if you prefer.

Information use

We need to collect some of your information to:
Personalize your site experience and allow us to deliver the type of content and product
selection in which you are most interested.
Allow us to better service you in responding to your requests.
Quickly and efficiently process your transactions.
Administer a contest, promotion, survey or other site feature.
If you have subscribed to receive our email newsletter, we may send you periodic emails. If you
would no longer like to receive our newsletter, please refer to the "Unsubscribe, remove or
modify your information" section below. If you have not subscribed to receive our newsletter,
you will not receive these emails, even if you have created an account or registered to any other
site features. When you register or participate in other site features such as marketing programs
and “Lash Pros Only” content, you will be given a choice whether you would like to subscribe to
our newsletter or not.

Information security

We implement a variety of security measures to maintain the safety of your personal
information. Your personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to those systems, and
are required to keep the information confidential. When you place orders or access your
personal information, we use a secure server. All sensitive/credit information you provide is

transmitted via Secure Socket Layer (SSL) technology and is encrypted into our databases to be
only accessed as stated above.

Cookies

Cookies are small files that a site transfers to your computer's hard drive through your Web
browser (if you allow it) that enables the site's or service provider's systems to recognize your
browser and remember certain information. For instance, we mainly use cookies to help us
remember and process the items in your shopping cart. They are also used to help us
understand your preferences based on your activity on our website only, which enables us to
provide you with improved experience.

We may contract with third-party service providers to assist us in better understanding our site
visitors. These service providers are not permitted to use the information collected on our
behalf except to help us conduct and improve our own business.

You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You can set-up this option through your browser’s settings. If you
turn cookies off, you won't have access to many features that make your site experience more
efficient and some of our services will not work properly. However, if you prefer to turn cookies
off and still want to place an order, you can contact us through our Contact-us page.

Outside parties

We do not sell, trade, or transfer to outside parties your personally identifiable information
unless you formally authorize us, except as described below. The term "outside parties" does
not include website hosting partners and other parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to keep this
information confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours or others rights,
property, or safety.

However, public and non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses.

Unsubscribe, remove or modify your information

To cancel your newsletter subscription, you can click the unsubscribe link at the bottom of our
newsletter. Please note that due to email production schedules you may receive any emails
already in production.

To delete all of your online account information from our database, sign into your account
section (see Log in on the main menu) and remove your addresses and/or payment information.
Please note that we may maintain information about an individual sales transaction in order to
service that transaction or for record keeping.

Third party links

In an attempt to provide you with increased value on our website, we may include third party
links. These linked sites have independent privacy policies. We, therefore, have no responsibility
or liability for the content and activities of these linked sites. Nonetheless, we seek to protect
the integrity of our site and welcome any feedback about these linked sites.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy
changes will apply only to information collected after the date of the change.